absolutely awful. the supplied product looks nothing like the photo of my dog - vaguely similar colouring but a completely different shape & no similarity at all.awful customer service - they tried to justify their product as having a 5-10% natural variation from the picture but my variation is about 99% different. eventually they offered me 10% off, then 20% & then 30% when i was asking for a refund. i told them to stick it & keep my money & i’ll share my experience of dealing with them instead.
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