The product quality is appalling, and the customer support is even worse. I bought a so-called 'durable' jumping dog ball, and my pet destroyed it in seconds. This is unacceptable for an item marketed as durable. I contacted support, but they denied responsibility for the poor quality and offered no refund. Their response was dismissive and unhelpful. This seller should be embarrassed for selling inferior products without backing them up. I feel completely cheated and highly recommend avoiding them.
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