10/23/25: I finally received my order. The website no longer has the chat feature and gave an email address. I was able to communicate with customer service, though it took a couple of tries. Order came well packaged, but I don't think the extra $3.45 charged for premium insulated packaging is worth it. My order still arrived warm. However, I don't think there was any harm to the product. Perhaps they were having some issues with their site during the time I placed my order. Undecided if I will order from them again. The prices are good. If I do and have continued good experiences then I will update this review. Original review:They processed my payment three days ago but have my order on hold. I have no way of contacting them! The Chat feature on their website is the ONLY way to communicate with them and it has disappeared from their website. Prices look great but now think they are a scam site. I will update this rating if things change.
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