My partner spent a considerable amount of money with this company and had to return several items due to sizing issues. They acknowledged the return on November 10th, and now it’s been five weeks with no refund. Waiting for £300! They emailed 'customer service' and received no response nearly a week later. If their team responds to this like they do with other negative reviews by asking for an email, know that it’s not acceptable. No one should have to chase a refund, and it's outrageous to ask them to contact support while ignoring them. They should focus on responding to customer emails and processing refunds instead of sending out constant promotional emails. AVOID THIS COMPANY AT ALL COSTS!!!
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Based in Hackney, East London, Percival combines a classic quintessential British sense of style and rare, internationally sourced fabrics and materials. This of course means we construct high quality garments all over the world over with skilled craftspeople.
We serve some of the rarest designer clothing with our seasonal collections. We aim to bring something different to your clothes hangers, to provide a bit of self style and pride, you look good when you wear it this well. These are quality menswear garments that always meet our rule of ‘Subverting the Classics’.See more