Review Body:
As a board-certified surgeon and business owner in the San Francisco Bay Area, I value precision and professional ethics—two things Perplexity AI fundamentally lacks. I cancelled my annual "Pro" subscription within 96 hours of purchase (missing their rigid 72-hour window by less than one day) because the tool failed to meet clinical standards.
Perplexity's "support" is a deceptive wall of automated bots designed to stonewall legitimate refund requests. Even after citing the California Automatic Renewal Law, I was trapped in a 22-day loop of silence. It was only after I filed a formal credit card dispute that a human finally appeared—not to help, but to try and coerce me into withdrawing my bank claim with a vague promise of a "faster" resolution.
This company hides behind the very technology it sells to avoid basic human accountability. If you are a professional who values your time and consumer rights, steer clear. They do not respect their users, and they certainly do not respect California law.
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