perryellis.com

3.3
3.3 Based on 71 reviews

Apparel for the modern man. Timeless men's suits, classic dress shirts, underwear and fragrances, and designer denim. NEW, no iron, Travel Luxe Collection....

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tristanlebosse84
Left with out a tuxedo for my wedding.

While looking for a tuxedo for my wedding about one month before the date, I found a great looking jacket at the Perry Ellis store. However the store did not have the matching pants. So I figured I purchase it online. Sales rep in the store helped me find the correct item and checked that it was in stock. So I made the purchase right there and then. About a week later I receive an email saying the order was cancelled without any explanation. After logging on the site to chat with a rep they said their inventory was having a problem and that item was actually out of stock. That they would refund me. That's it! No solution. No alternative tuxedo. Nothing! Just that I should check to see when they have it back in stock. I now have a little over two weeks to find a new tuxedo for my wedding because I trusted Perry Ellis online store to be on top of their game. Clearly they are not!

1
Date of experience: Feb 14, 2024

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Business Details

  • Apparel for the modern man. Timeless men's suits, classic dress shirts, underwear and fragrances, and designer denim. NEW, no iron, Travel Luxe Collection.

  • language https://www.perryellis.com

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