perryellis.com

3.3
3.3 Based on 71 reviews

Apparel for the modern man. Timeless men's suits, classic dress shirts, underwear and fragrances, and designer denim. NEW, no iron, Travel Luxe Collection....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Nicole Spooner
Wow I wish I had checked here first

Wow I wish I had checked here first. What a terrible experience. I ordered from Perry Ellis with a banner that said "free shipping to Canada" and provided pricing in Canadian $. The returns section did not say shipping would be charged for returns. My order also had NO OPTION at checkout for free shipping even though my order was $300 - when I emailed customer service explaining that I selecting standard $25 shipping that should be free, instead of $42 express shipping, they said "sorry we could not help you you selected express" - which I did not! Then replied asking me how they could improve their checkout service in future!?!?!? Um have your checkout show what you advertise?! How about that! Then for goods that were apparently 70% off they arrived with the ticket prices (not sale tags) showing prices CONSIDERABLY lower than the list prices on the website (and not at a US to CAD conversion rate either) incredibly lower, so my sale price was literally a 7% discount for the shirts and 30% for a jacket instead of 70% from $399 fake list price, and $170 fake list price. The goods also arrived poorly packaged. Then the surprise when I went to return them I had to navigate to a different return area after being told "we are not accepting returns from your country" to an area that finally would process the return but I had to pay $33 for shipping!!! What a major disappointment. Looks like online shopping is failing badly and we will get to return to our bricks and mortar stores in future - which I love anyway. This was my third disastrous online shipping experience in a row.

1
Date of experience: Jan 26, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Apparel for the modern man. Timeless men's suits, classic dress shirts, underwear and fragrances, and designer denim. NEW, no iron, Travel Luxe Collection.

  • language https://www.perryellis.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More