My wife and I along with Friends visit this Perry's probably weekly if not at a minimum every other week. We were just there on Friday 9/5 and got the burger special with the old fashioned but that was too sweet so they let us sub it for just a regular old fashion that was great. We came in as a party of 5 with a 4pm reservation on 9/10 and asked to do the same thing and were told no problem. My wife and I both ordered the burger to do the deal for $24 and got a French onion soup to share. it started off bad as the soup was room temp and I would have sent it back but server was no where to be found. My burger ordered Med was over cooked to well but didn't say anything because the flavor was still good. We then ordered the Pumpkin cheesecake and both had cappuccino which both were room temp not hot at all. We told the manager and he said thank you for letting him know and then we got the bill and we did not get the special per the waitress in the bar area because the manager said no. The manager came over and said that if he did it then corporate would ask questions and he just wasn't going to do it. After we expressed our dis satisfaction to the waitress and her reply finished this night off with I just serve you food I don't cook or nor do I make any disissions here.this is not the way we expect to be treated.
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