perryssteakhouse.com

2.6
2.6 Based on 12 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
SR91
Worst Dining Experience Ever!

Worst Dining Experience Ever!I can't even begin to describe my terrible experience at this restaurant. From the moment we sat down, it was a disaster. After a long wait, we were finally greeted by an employee who poured water and said he was not our waiter.The service was incredibly slow. Our server barely acknowledged us and seemed more interested in another room than taking our order for drinks and not the entire meal. After waiting over 30 minutes for our drinks, we finally got them. My lobster bisque arrived cool—the waiter offered to heat it, but after such a long wait, I was afraid it would be another 30 minutes! The food arrived almost an hour later, and although the plates were hot, the food was not.The atmosphere was no better. The place was noisy, and the tables were so close together that we could hear every word from the table next to us. After sitting at the table for over two hours, we asked for our meals to be boxed and dessert to be taken away. I spoke with a manager, and he said they were busier than expected. It was Christmas week, and all restaurants knew they would be jammed and needed to make accommodations, but not Perry’s. The manager did comp our drinks the problem; each person had a different consumption, and one had none. The entire bill should have been comped. This is the worst dining experience I have had, and if it weren’t for the others, I would have walked out the door. I will NEVER return to Perry’s again and strongly recommend you avoid it if you value your time and money because it is pricy.

1
Date of experience: Dec 22, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More