We had 8:45pm reservations for a celebration dinner as I stated when making my reservation on the Open Table app. Getting caught up in graduation traffic, I called the restaurant to say we were running a few minutes behind schedule. I was told keep in mind that the doors would be locked at exactly 9pm. Google still says 10pm! When I stated that Google said they were open until 10pm, she laughed on the other end as she stated no, we are not. Restaurant was told this was a graduation dinner, she could have handled it differently and said we lock the doors at 9pm so if it is a minute or two later, please call us and we can let you in. I felt so extremely disrespected as a customer. Things happen but it is how this was handled. We in fact did arrive in the parking lot at exactly 9pm but I was not going to walk up to the locked doors. Instead we went to another restaurant right in that area to have an amazing dinner.
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