A pair of pajamas as a gift for my wife arrived two weeks after ordering, packaged like they were from ebay. Once opened realised they were very poor quality so looked to start a return.No returns system is in place, rather the website directs the customer to send an email for details.. I did so & was offered 10%, the 20% & finally 30% discount if I would keep the item. I refused this & only then did they drop news that returns were to China (of course!)Consumer law is being ignored by this company.Long story short I raised a claim with my bank & reclaimed the money last week thankfully. Don't be reeled in by the attractive website..
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