So as an update I’ve contacted this company for a refund and the bot has come back to offer me a 10% refund and I keep the clothes. Well, they’re so absolutely rubbish and un-sellable it’s not worth it. It then offered 20%…still not worth it. I suggested 80% but it didn’t respond to that. Now to return it I need to send to China at a cost of £33, which I’d be willing to do to call their bluff and have more ammo for trading standards. But I need a returns form and there isn’t one. The bot doesn’t send one out and there isn’t one on the website. I’ve emailed for one but time is running out on being able to return this crap. The website says they must be there within 30 days of receipt. The email says they must be sent within 30 days of receipt. 🤷🏻♂️Overall message is the same…DO NOT TOUCH THIS COMPANY AND IF YOU HAVE BEEN DONE BY THEM TELL TRADING STANDARDS WHO PRESUMABLY MUST ACT IF THEY HAVE ENOUGH EVIDENCE. Again, just to note that on here it is not possible to give zero stars so it looks like I’m giving them some credit. I am not!
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