I have been emailing this sham company for nearly 2months for a refund, all I get back is excuse after excuse. I paid for a jumper advertised on their site and received a jumper that bore no resemblance to the one advertised. They wanted me to return it for a refund, which would have cost £? Adding to my outlay. I refused so they told me to keep the jumper and accept a 20% refund. Eventually, I agreed to this, but no refund, just excuse after excuse. The website had an address in Dover so stupidly I assumed ordering would be ok. I will persist. They are impossible to deal with!!!It is now 4th January, still no refund. I contacted my credit card company, who were most unhelpful. It doesn’t seem to matter that there are so many customers who have been let down by this company, they should be red flagged and stopped from trading. I don’t think I will ever get a refund but will continue venting my anger wherever I can.
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