It seems that RBS are floundering - caught between retaining some semblance of presence on the high street and moving to a virtual bank. The virtual (on-line) effort is sadly lacking in efficiency! The photo deposit for cheques didn't work and the hub has been either very slow (10 days to appear in my account) or hopeless! (Lost my cheque somewhere between depositing at the hub and collected by the post-office and arriving at the bank!) Being of the older generation I do still have a penchant for some degree of high street presence (some business is still done with cheques and often lump sums of cash are needed). What to do?
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The Royal Bank of Scotland (Scottish Gaelic: Banca Rìoghail na h-Alba, Scots: Ryal Bank o Scotland, commonly abbreviated as RBS, is one of the retail banking subsidiaries of The Royal Bank of Scotland Group plc, together with NatWest and Ulster Bank.
