I will be closing my account after last incident I’ve had problems with this bank from the word go. Locked out of accounts due to staffs illiteracy as they typed my details wrong then said I must have got my name wrong. Reading my pin allowed in front of other customers and most recently unable to stop a hacker stealing my money before it even left my account I noticed a payment pending to a ‘hacker William’ I had 8 minutes to stop it and rbs point blank refused to stop the payment asking if it was me if I had bought Anything if I was the hacker,absolutely ridiculous they then told me it isn’t fraud or theft until they have my money I was pretty much pleading with them to stop this from happening I thought your bank could protect you we both watched the money leave my account she then said review your payments and take it up with someone else then hung up. DO NOT BANK WITH THIS GROUP AS THEY TOLD ME THEY CANT STOP SCAMMERS TAKING YOUR MONEY P.S I was hacked through no fault of my own I didn’t purchase,click,subscribe to anything and no one has access to my account other than me they hacked my Google and Amazon accounts and just started requesting money and my bank willingly obliged
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The Royal Bank of Scotland (Scottish Gaelic: Banca Rìoghail na h-Alba, Scots: Ryal Bank o Scotland, commonly abbreviated as RBS, is one of the retail banking subsidiaries of The Royal Bank of Scotland Group plc, together with NatWest and Ulster Bank.
