I placed my order on December 6th and faced multiple delays in receiving the proof. It finally arrived on the 13th, and I accepted it on the 15th, despite paying for 1-2 day delivery. This was supposed to be a gift for a family member, and now I'm rushing to find something else. It's disappointing, especially since I've ordered from this service before without issues. The lack of communication is unacceptable, and I've requested a refund.
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