I placed my order on December 6th, but I faced constant delays in receiving the proof. I finally received it on the 13th and accepted it on the 15th, despite paying for 1-2 day delivery. This was intended as a gift for a family member, and now I'm scrambling to find an alternative. It's disappointing because I've had a good experience with this service before, but the communication this time has been unacceptable. I've requested a refund, and I hope it gets processed.
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