Two months later (8 Feb): no delivery, no refundI placed an order on 30 November.As of 8 February, more than two months later, I have neither received my order nor a refund.I contacted customer service multiple times:First I was told my order would ship in 7–8 business daysLater I was told 3–4 business daysNone of these promises were keptDue to the excessive delay, I clearly asked to cancel the order and receive a refund.I also explicitly stated that I do not want the items shipped anymore.Despite this, my cancellation request was ignored, the order was not refunded, and communication became unreliable.This is not a small delay — it is a complete failure in order fulfillment and customer service.Keeping a customer’s money for months without delivering the product or issuing a refund is unacceptable.I strongly advise against ordering from this company.
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