I have not received the item i purchased yet, but wanted to comment on the shipping and customer service: I purchased an items weeks ago and never received a shipping notice. I reach out via their customer service email with no response, but did receive a response when requesting a shipping update when replying directly from the order confirmation email. Shortly after replying to the confirmation email, they let me know they were shipping and received a shipping notice a few days after. Since then, the item came through DHL and I received a customs request since it shipped from India. The customs cost about half of the item's worth, so I recommend keeping that is mind for any US buyer.
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