I purchased a new caravan and waited eight weeks for the snagging list work to be completed. Upon picking it up, I found that not all snagging list items had been addressed, and I wasn’t even offered an apology. Several trips were needed before the work was finally completed, each requiring a 140-mile round trip. Further issues arose, and despite returning the caravan under warranty, the work performed was subpar (frayed wires wrapped in tape, buckled trim replaced with buckled trim, and more). When I brought this to the attention of the service manager, I was treated poorly, and my concerns were dismissed. Emails went unanswered. After requesting a copy of their complaints procedure and the contact details of the manager, my requests were ignored. Two years post-purchase, we are still struggling to resolve issues under warranty and are now in discussions with the manufacturer, who also ignores our emails.
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Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.
Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.
Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.
Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.
Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more
