perthshire-caravans.com

3.3
3.3 Based on 88 reviews

Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and hol...

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Taran Powell
Dreadful customer service

My parents recently bought a new motor home costing £36+k. Problems during sale with staff not returning phone calls etc. First the awning and shower head broke, now the alarm is faulty, both within the first couple of months. Both times, my parents (85 and 79 years; my mum has dementia) were told to bring the van in then left to sit waiting all day for someone to look at it and not once offered a lift home. Today they had to call me, I had to leave work early and collect them and when I expressed my unhappiness to the staff I find that there is a courtesy lift service which no-one had bothered to offer them. After spending so much money, the customer service is appalling. Staff are disinterested, service is poor and even the vans are below the standard you'd expect from something brand new, especially at the price. Please don't buy from here.

1
Date of experience: Nov 11, 2022

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Business Details

  • Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.

    Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.

    Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.

    Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.

    Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more

  • email enquiries@perthshire-caravans.com
  • call 01821670212
  • language https://www.perthshire-caravans.com

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