We went to Perthshire Caravans in October 2021 to view camper vans. We saw a AutoTrail 635 SE and liked it so, paid a deposit. We took delivery in late March 2022. So far so good. Then we noticed a few minor faults, missing screw caps, poor sealing in the shower, a loose connection on the rear view camera causing the camera to go on and off. Getting an appointment to remedy these issues became a struggle. They obviously are understaffed in the workshop. We said that as this need for a repair is nothing to do with us then Perthshire should give us a courtesy vehicle, they don’t have any. So we got a colleague to agree to gives us a lift from Aberdeen to Perth (80miles) and asked Perthshire to pay the fuel costs. Consumer Advice Scotland says “When you purchase a car or vehicle from a trader, the Consumer Rights Act 2015 states that it should be of satisfactory quality”. It patently was not. “ You can also ask the trader to repair the vehicle or provide you with a like for like replacement, they should do this within a reasonable period of time and without causing you any significant inconvenience or cost. ” So at this stage we asked for Perthshire Caravans to buy the van off us and my jaw dropped when they said how much they would pay. So we found another company (webuyanymotorcaravan.com) that treated us brilliantly and bought the van off us for a fair price with absolutely no hassle. My advice is to avoid Perthshire Caravans like the plague.
Claim your business profile now and gain access to all features and respond to customer reviews.
Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.
Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.
Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.
Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.
Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more
