perthshire-caravans.com

3.3
3.3 Based on 88 reviews

Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and hol...

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Minna Brooks
Very very poor after care service

Very very poor after care service. My door lock broke on our caravan was told to send photos and they would get a replacement as long as I returned the broken one. I waited 8 MONTHS, luckily my husband fitted a temporary one. When I called to book my caravan in for its 1st service I was told the lock was there. Dropped caravan off-for it’s service and again was told the lock was there. Got a phone call a week later to say they have just ordered the lock and will be another week. I phoned a week later to be told they would call back they never did call me they called my husband 2 days later to say caravans ready to be picked up. I checked all the warranty repairs had been done and yes you guessed it not all of the repairs were done. I went down myself as hubby was working and asked for help to hitch it onto my car as my husband normally does this part, was told nobody could help me as there was no service guys working on a Saturday. I was disgusted that they wouldn’t help. Once they get your money they just don’t care. If I lied and treated my customers like this I would be out of a job. Never again would I every buy from them again.

1
Date of experience: Nov 13, 2021

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Business Details

  • Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.

    Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.

    Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.

    Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.

    Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more

  • email enquiries@perthshire-caravans.com
  • call 01821670212
  • language https://www.perthshire-caravans.com

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