perthshire-caravans.com

3.3
3.3 Based on 88 reviews

Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and hol...

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GP22
THANK YOU PERTHSHIRE CARAVANS

We bought our new Auto Sleeper a little over 3 years ago from Perthshire Caravans. I would like to thank you for your customers service. First, thank you for promising to install a twin sky satellite outlet for the TV, but on picking it up you said it was not possible to do it. Thank you for doing a service and failing to turn the gas back on under the van. Rectifying this I found the the large cover missing as you had left it loose and it had disappeared. Thank you for not updating the maker when serviced to comply withe the warranty, a simple computer action. Thank you for cancelling our service and not informing us during lockdown. As a result thank you for then being fully booked until the 3 year warranty had run out, although it was not a problem as Auto Sleeper extended the warranty. Thank you when finally getting round to doing the final warranty service, during the extended warranty, and then offering to give us a price to replace the waste water sensors you had found to be faulty. Thank you for excepting this as still under warranty and then failing to order the parts and refusing to reply to our calls when messages left at reception as the service department were too busy to answer the phone. WE are lucky that Auto Sleeper is such an excellent company who are always available and look after their customers. They were happy for us to drop into their workshop and have the work done at a days notice they fitted us in. Perhaps that is why Perthshire Caravans no longer the dealership, who knows.

1
Date of experience: Sep 16, 2021

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Business Details

  • Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.

    Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.

    Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.

    Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.

    Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more

  • email enquiries@perthshire-caravans.com
  • call 01821670212
  • language https://www.perthshire-caravans.com

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