We visited Perthshire caravans on a Sunday and looked at a new Bailey Pegasus Grande priced at £25k. The salesman couldn’t have been less well informed about the product, it’s accessories or most importantly the finance package. We asked to put the van on PCP and were told without doubt that this would cost a fortune and wasn’t an option for us. So we reluctantly agreed to a HP package. We never actually signed this as it didn’t print off so never entered into the agreement. Subsequent investigations have shown that a PCP package would have been the cheaper option for us and was an entirely appropriate finance package for this caravan and for us. Unfortunately my partners mother passed away that night and so we had no choice but to cancel the order, within 24hrs of our visit, as we were now in a state of flux. We were told that we would lose our £900 deposit, this despite the dealer being told why we had to cancel. We were offered the opportunity to keep the funds on file for a period of 2 years as a deposit for a new caravan or motor home but no other option was given to us. They even refused to transfer the funds to a credit in their shop. Basically they have kept the money, sold the van within a month to another customer and profited from us, and because the ‘law’ protects Mr McCormack and his shady trading practices (in my opinion) we can do nothing more about this. I ask Ian, does he really need another £900 and does he think his trading practices are fair? I would also be interested to find out if he would feel aggrieved if he were treated in the same way? The facts speak for themselves so I warn everyone out there, extreme caution required dealing with this company. As an aside I have now been threatened by him with court action for libel, he is a very aggressive, thoughtless and not very charming man, in my opinion! I wish I had read the previous reviews of this company as I would have stayed well away. The facts don’t lie.In reply to the response below, these facts are incorrect. We were never shown any terms and conditions, we never signed a finance agreement, we were not shown any other caravan. We spent a total of 35 minutes with the salesman. The company was notified at 1030am the very next day of our wish to cancel. My observations of Mr McCormack are based on my experience of him, his communication and his business methods. Therefore I am entirely entitled to my opinion snd stick by it. I would very much appreciate it if he would refrain from sending me threatening emails with bully boy tactics. He tried to have this post removed but good on Trustpilot for keeping it on. You reap what you sow in this life.
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Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.
Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.
Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.
Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.
Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more
