Have to agree with previous review One star is still too good, extremely poor after sales service, make a complaint and its excuse after excuse, took caravan for first service and warranty repairs, on collecting the van carpets were filthy, newspapers left lying on seats, clearly technician had his break in van, tools left in van, replacement window not fitted correctly, tried to resolve and was offered a valet but only if van was delivered and left for 2 days, refused to give a refund or voucher towards next service, mentioned going to press and became all defensive, A member of staff even agreed in an email that Technicians boots were old and dirty as was the protective covers used for covering floors but still refused to accept responsibility.Stay clear at all costs, First dealings with Perthshire with brand new van purchase and 1st service but certainly wont be back.Reply fiollowing Perthshire's reply :The van is 1 year old and is immaculate inside and out and does not need any valet . Plus the inconvenience of bringing the van down and returning 2 days later to uplift even more expense. So why not offer a voucher towards next service ? Maybe I should post the email received from the service manager admitting lack of staff and dirty boots etc etc. No need to supply photographs when your own service manager admits there are issues needing addressed Happy to post the email if required but I have a feeling that Perthshire would not wish this to be seen .
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Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.
Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.
Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.
Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.
Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more
