If I could give minus stars I would. Steer clear if you want any kind of after sale. I am updating this report on 26th August 2017. Now that we have our motorhome back I can now finish my review. We bought our MH new in 2015 costing over £46 000 . After numerous faults (repaired under warranty) we put it in for a Habitation service in June where it was found to have 90% damp under the seat. We waited and waited for word to take it in for warranty work to begin. Eventually we phoned the makers who informed us that they hadn't heard from Perthshire. After discussion it turned out that Perthshire had given Autotrail the wrong van reg number. We got this sorted ourselves and the wall board was sent. The van was with Perthshire for 9 days in July. We received an invoice telling us that the wallboard had been changed. When we got it back and tested it ourselves it was till damp. Phoned Perthshire who told us to put our small dehumidifier in below the seat which we did. The damp became worse. Told to bring it in again on, or before 11th August. We took the van in on the 7th August. Eventually we got a phone call saying that water was 'pooling' in the channel between the wall and floor, they were going to have to use an airhose to blow the water out then dry the affected area. However, seven days later, another telephone call we were informed that the wallboarding would have to be replaced to which my husband informed them that this was meant to have been done under warranty previously in July. He was told No it was just the vinyl that had been replaced. When questioned about the invoice stating this, they stated this was an error. When asked about the length of time it would take for this due to materials coming from Auto-trail, they stated they had a wallboard from another job that they could use. We eventually got the van back on the 25th August. During all this back and forth, my husband was also told that he would not receive a lift from their driver to the bus station. The only saving grace for Perthshire Caravans is the lady and gent in the shop who we will miss greatly. We will never have anything to do with this company again due to this sad affair which has made us feel we could not trust them with our van.
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Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.
Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.
Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.
Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.
Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more
