We bought a brand new elddis encore 255 in March of this year, when we took it out for the first time we noticed the microwave that was built in did not sit at the proper angle. After a bit of checking we realised the bracket was broken causing the microwave to move around. We took it back to Perthsire caravans who said they would look into it. We got a call to pick the motor home up, my husband went for it but didn't really check what had been done. I have a proper look and discovered the workman had drilled holes underneath the top unit that held the microwave in and put screws into it he had also done this with the wardrobe side panel attached to the kitchen unit. The cooker has a chrome strip along the front of this and there was a big dent right in the middle of this. When it went back again one of the managers said he was one of there best workman and yes the job wasn't the best. She said not to worry it would be sorted. We are now in August the problem has still not be sorted the motor home has been back to them 5 times and now she is denying everything trying to blame us for the damage and telling us to basically move the van of there land before it gets damaged. We will never buy anything from this company again and would advise people to look elsewhere for a motor home or caravan. Loraine CobbYes the motorhome was returned for the sixth or seventh time two weeks ago for the same ongoing problem you failed to detect in April last year. So don't make out we came because we wanted to the motorhome is your responsibility while under warranty, so why should we pay someone else to fix your mistakes and misdiagnosed problems.
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Founded in 1936 by Peter and Chris McCormack, Perthshire Caravans is a proud family-run business with deep roots in Scotland's leisure industry. Over the decades, we’ve grown from modest beginnings to become a leading name in caravans, motorhomes, and holiday parks.
Our showroom at Errol features a wide range of new and used motorhomes and caravans from trusted brands like Swift, Bailey, Elddis, Buccaneer, Burstner, Coachman, Carado and Auto-trail, ensuring something for every traveler. In addition, we operate two stunning holiday parks, Loch Earn Leisure Park and Red Lion Holiday Park, offering exceptional facilities and unforgettable stays.
Despite challenges like the devastating fire in 2009, we’ve continued to innovate and expand, now with state-of-the-art facilities and nearly 100 employees. Run by siblings Ian and Claire McCormack, Perthshire Caravans is built on a passion for quality, exceptional customer service, and a commitment to creating memorable experiences for every customer.
Whether you're looking to start your caravan journey, upgrade to a motorhome, or relax in one of our parks, we’re here to make it happen.
Visit us and discover why we’re at the forefront of Scotland’s caravan and motorhome industry.See more
