Review Time
I contacted the support team after the product failed to resolve a roach issue in my apartment. I requested a small refund to hire professional pest control for a quick resolution, but that request was denied. Instead, I was informed that I needed to apply another 'booster' treatment myself and continue dealing with the infestation—with no assurance it would be effective—before a refund could even be considered. While the customer service representative I interacted with was kind and respectful, management displayed a lack of flexibility or understanding. Given my emotional stress from recently losing my father, this response felt incredibly dismissive. The company seemed to prioritize policies over basic compassion. This experience left me feeling overlooked and unsupported. Although the representative did his best, management refused to make a reasonable exception that could have allowed me to quickly resolve the issue and move on. I would advise others that if the product fails, be prepared for additional steps and delays before any refund is considered—regardless of personal circumstances.
Good program overall. That's the good part. Now for the challenges. The sprayer quality is suspect at best. I've had 3 so far. Two arrived dead, and the 3rd barely lasts a single application. Also, if I followed the directions on coverage, there's no way I'd ever have enough product to finish. I put in all the correct info for sizing.
For anyone who has contracted services for insect control and been let down with the quality of the application or got tired of the ongoing high cost of the too frequent visits, Pestie has revolutionized pest control. Their easy to prepare and apply solution that arrives by mail in a small box turns the job of establishing effective barriers to pests around the foundation and other critical entry points as easy as spraying weed control, which most people have done.The best part is with a little time and effort, you get superior protection, applied to your own quality standards, for a fraction of the cost of the pest services. The results? Excellent for my experience, especially around lights that attract spiders to catch the bugs attracted to the light and ants that occasionally come into the kitchen. It is easy and effective for a significant savings.
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Seeing bugs? Not with Pestie. We deliver customized, pro-grade pest control and a full application kit right to your door. And we stand by it's quality with our bug-free guarantee. If you're not satisfied, we'll do whatever it takes to make it right—send special treatments, personalized treatment plans, or a full refund. It's risk-free... unless you're a bug.See more
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