I wasn't informed about the lack of stock when I placed my order, yet my payment was still processed. While I was willing to wait, the real issue lies with the delivery service, which failed to deliver my item even after it was sent to their depot. Many parcels seem to get stuck until someone finally decides to deliver them, and often they arrive damaged or to the wrong address. I won't be placing any more orders until the company changes their delivery provider. I appreciate the prompt refund, though.
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Pet Supermarket is powered by over 20 years of pet industry expertise.
Launched by vets, Pet Supermarket is setting a new standard in pet care, tailored to the personalised needs of every cat and dog, from vet-powered plans to targeted nutrition.
