Horrible experience with Petal "fee free" credit builder credit card. Took less than 5 minutes to apply and get approved, but years later they pull a Bait-n-switch and start charging a $8 monthly membership fee...but worse they have made it near to impossible to close my account. The app is useless when it come to closing your account. It directs you to call, but puts you on an eternal hold. 7 times I had to hang up after being on hold for over 20 minutes. I reached out via the apps Contact Us but never received any response. Finally after waiting on hold for over 25 minutes with my phone on speaker. I received the worst customer service. Was threatened that if the $8 fees imposed on my zero balance account were not paid, late fees and other charges would be added. The company is supposed to be a "Credit Builder company" and is pulling a bait-n-switch credit card scheme. Do yourself a favor and stay far away from this failing company.
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