I will confirm what other recent reviews have stated--definitely a bait and switch tactic used by this company. I applied for this card 4 years ago to build my credit...it seemed legit and did help me build it since they did not require a credit check at the time of applying. Original card was no fees, low credit limit at first, but I could build that limit over time by making on-time payments--which I did every single month for the last 4 years. About two months ago (May 2023) I received a notice from Petal stating my Petal 2 card (the one with lower interest rate and for customers with better credit) was going to be automatically switched to a Petal 1 Rise card (much higher interest rate) and would begin charging $8 per month. The ONLY way to opt out of this change was to cancel the card altogether. I was like wha?! Credit bureaus do not like it when you close a card but literally Petal was forcing me to do it or pay their fees of $96 a year. Since I was only earning about $100 in rewards each year, it made no sense to keep the card because no other rewards or additional perks were being offered to me as an original Petal customer (when the company was first trying to launch, I was an original customer), even though I paid on-time and currently have an 800+ credit score. About my accumulated rewards points: I had about $100 in reward perks built up and the change notice stated I could cash those out by calling them directly (there was no way to make that request online) but when I called there was either no answer or I was put on an indefinite hold (waited 45 minutes one time then finally gave up). So instead, I charged up $100 worth of charges, redeemed my reward points to pay off that balance and closed the card. I have been an elated, 100% satisfied customer all these years, made frequent purchases on this card, and was able to establish my credit and increase my credit score because of the original Petal card I was issued. However, somewhere along the way (I think the company may have been sold to another one about a year and a half ago) they forgot who keeps them in business--their customers. I will say they did clearly communicate this change was coming a couple of months in advance, but why on earth you would intentionally burn your loyal customers without any fair alternative offered violates every business ethics rule out there. This card honestly gives VISA a bad name. I do not recommend any new customers apply for this card. I feel badly for any who are tangled up in this card with high remaining balances to pay off--the interest rate literally doubled and now monthly fees will be added on as well. GET OUT ASAP if you are a current customer and DO NOT APPLY if you are looking for a new card. This company ticks all the boxes as a shady, bait and switch scam.
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