I am not satisfied and unable to replicate my basket order, making this software a real challenge. I plan to cancel my order and downgrade my view of the customer service. The support team seems poorly trained, expecting customers to provide answers repeatedly. We are customers facing real issues with the software, not employees of the company. I attempted to buy a product, but the process wouldn’t proceed despite correct information. The customer service system appears disorganized. I hope management takes these comments seriously and improves the software for customers.
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Petbarn sells one of the biggest ranges of pet food in Australia, as well as a huge range of veterinary products and pet accessories. It's everything for pets!