Overall 4.5 but rounding up to 5 stars for the great customer service. I bought an automatic cleaning litter box from PetCove and it’s been almost terrific. I just wish it had a liner to make it easier for deep cleaning/sanitizing. PetCove customer service is fantastic, I had an issue with the waste collector liners and they pointed me in the right direction. The friendly and fast response made me feel that if a more serious issue came up, they would be able to handle it. Looking forward to other great products from this brand.
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