This company is extremely unprofessional and not customer friendly at all.They did not do anything for me when my cube stopped working for no reason. I said my petcube was broken that I purchased in November of 2024. They asked for a receipt which is ridiculous, but I asked my 68 year old mother to look for it. She sent me her bank transactions with the transaction on it, which is clearly not a receipt. I went to the Target we purchased the faulty petcube and was told Target doesn’t keep receipts for more than 60 days. Petcube did not send me a new petcube as I was told they would.I am very dissatisfied. Nothing was resolved and their product stopped working for absolutely no reason after less than a month of owning it. I will not be a revisiting customer and I find it extremely offensive they keep sending me coupons for their product that broke for no reason. I wish they would leave me alone unless they plan on sending me a new petcube.
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Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
