petdatabase.com

4.7
4.7 Based on 376 reviews

We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service....

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Average Rating

4.7

/
5

376 Reviews

5 Star
90%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
6%

All Reviews

Filter Reviews

Review Time

Allan Walker
Smooth Chip Transfer Experience

We adopted a rescued dog and needed to update his chip number to our name and address. The pet database handled everything efficiently, and with Indy’s assistance, the process was much easier. Everything is now complete, and we are very pleased.

5
Date of experience: Dec 05, 2025
Marigold Reed
Holly provided excellent assistance with...

Holly provided excellent assistance in updating our information. Very satisfied.

5
Date of experience: Dec 05, 2025
Abraham Ross
Needed to update my pet's information

I needed to update my pet's information since it's crucial for accuracy. Unsure of how to proceed, I reached out to the service. I quickly received a response from a representative who handled it all for me. Great service.

5
Date of experience: Dec 05, 2025
Yvonne Baker
We adopted a dog and needed to...

We adopted a dog and needed to transfer his chip number to our name and address. The service did an excellent job, and with the help of a representative, the process was much smoother. All set now, very pleased.

5
Date of experience: Dec 05, 2025
Dean Quinn
Excellent customer support

Excellent customer support.

5
Date of experience: Dec 02, 2025
Mira L.
Updating my cat's information

I had trouble changing my cat’s information, but a lovely representative helped me. It’s essential to keep pet details current on a government database.

5
Date of experience: Nov 29, 2025
Suzanne
Initially confusing but resolved...

Though I found the website a bit confusing regarding payment for my three dogs, a representative went above and beyond to assist me. I recommend emailing instead of calling customer service, as I received the same representative each time who was not very helpful. However, the representative was very personable and responsive, so a big thank you to them!

5
Date of experience: Nov 21, 2025
Mehitable M.
Extremely helpful and responsive

Extremely helpful and responsive.

5
Date of experience: Nov 20, 2025
TheoScholer21
A representative was incredibly helpful

A representative was incredibly helpful, assisted me, and was very kind. 10/10 customer service.

5
Date of experience: Nov 18, 2025
Toby L.
Exceptional service from a representative

Exceptional service provided by a representative. I highly recommend this service for their quick email responses and efficient pet updates. I give this service a five-star rating and the representative a ten-star rating!

5
Date of experience: Nov 17, 2025

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