This has been my worst experience with a retail business. I called several times about an ongoing issue with a vehicle purchased just three months ago, only to be hung up on repeatedly by the service manager. When I asked about the complaints process, I was told it didn’t exist. Efforts to find out who regulated the dealership were met with laughter and dismissal. The service was poor, and the overall quality of the vehicles was disappointing.
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Volkswagen Dealerships in Southampton, Hedge End, Portsmouth and Chichester
