I am extremely disappointed! I placed an order for 4 cardigans on December 14th, expecting them to ship within 2-3 business days and arrive by Christmas Eve. However, the shipping service was only notified on December 22, and the order was picked up for delivery on December 24. I received an email stating that my order had shipped the next day (December 15th), which was false. After I informed them via email on December 21 that the order was no longer needed and requested not to send it since it was a Christmas gift, their response was that it had already shipped and they couldn't do anything. This was misleading! I requested a refund, but they insisted I return the items first. Finally, on January 9, the order arrived, but the package was torn open, and the contents were completely different from what I ordered—I have photos to prove it. I refuse to pay for the return shipping. If necessary, send someone to collect the items! I'm still waiting for my refund; if I don't receive it, I will dispute the charge. I have all the email exchanges and can provide evidence of the timeline, including the shipping notifications and the package contents!
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As a small family business, our story started in 2024. My mother loves to shop but was becoming increasingly disheartened paying high prices for what turned out to be low quality products.
This is where our Petes Online Shop began. We decided to set up our own small business sourcing quality, luxury products - without the highest price tag
We believe our garments can create a wardrobe of essential, stylish, smart pieces that can be mixed and matched for any occasion. Whether it’s dressing for a coffee and a catch up, a city night out or a special occasion, there’s something for everyone.
Our carefully chosen garments are manufactured to last so you can feel confident wearing them time and time again.
Our clothes are chosen with care so they’re easy to style, easy to wear and easy to enjoy! See more
