Peter Oliveira
I purchased a "Cashmere sweater" from Peter Oliveira (Petes online) for $80.00 from what was represented as a small family business. When the sweater finally got here it had no buttonholes just buttons and is not Cashmere. I tried to return it and there is only a customer service email address, no phone number. They had me take pictures and then offered me 15% off and I could keep it. Or, I could pay $40 -$50 to send it back to China. The sweater is not Cashmere. Feels like a cheap polyester blend but there are NO LABELS there is nothing to identify the fabric content or care or the country of origin. They then changed the description of the sweater on the website and now there is no mention of the sweater being cashmere. But, I do have a screenshot of the original listing. Selling new clothing without labels is illegal in the U.S. After I told them I would leave negative reviews if they did not refund the purchase amount they offered to send me another sweater but I did not want another sweater that is not Cashmere as represented.
I reported them to the FTC (Federal Trade Commission)
Update; They responded to my first review exactly as they have all the other negative reviews on Trustpilot promising to make it right but actually offered no solution other than the ones already offered. Not a refund.
At this point I feel like it's more important to warn other would be victims of this site's deceptive business practices.
Claim your business profile now and gain access to all features and respond to customer reviews.
As a small family business, our story started in 2024. My mother loves to shop but was becoming increasingly disheartened paying high prices for what turned out to be low quality products.
This is where our Petes Online Shop began. We decided to set up our own small business sourcing quality, luxury products - without the highest price tag
We believe our garments can create a wardrobe of essential, stylish, smart pieces that can be mixed and matched for any occasion. Whether it’s dressing for a coffee and a catch up, a city night out or a special occasion, there’s something for everyone.
Our carefully chosen garments are manufactured to last so you can feel confident wearing them time and time again.
Our clothes are chosen with care so they’re easy to style, easy to wear and easy to enjoy! See more
