I bought a vehicle last September 2024 from Peter Vardy in Aberdeen and I have not received the V5. I have lost count the amount of telephone calls and emails to this company chasing this up. They said that they had contacted DVLA but I checked with DVLA and they confirmed that this was not the case. More calls and emails and nothing until my partner contacted head office and finally we received confirmation that they would contact DVLA. Still waiting for the V5 after over 7 months although they have confirmed that it will be another few weeks! So to this day I am still not the registered owner of my car. I would have thought that because I have received such terrible service there would be an extension of the warranty or something but nothing. Do not use this company which is now Parks, Aberdeen. Appalling customer service and I will never purchase a vehicle from this company again.
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Our vision is to create the world's best motor retail operation as measured by our partners, guests and communities in which we serve. We strive to provide excellent customer service and 9/10 of our customers said they would recommend us to their family or friends.
