I want to share my extremely disappointing and distressing experience with Peter Vardy, in hopes of warning others to never patronize this car dealer.I purchased a 2021 Vauxhall Grandland X from their Aberdeen branch on August 28, 2024. Less than four months later, on December 22, 2024, a notification appeared on my dashboard reading: "Engine Oil Pressure Fault: Stop the Vehicle." Recognising the severity of the issue, I immediately contacted the Aberdeen branch, who directed me to contact their head office. Despite countless attempts, my calls to the head office went unanswered, always going straight to voicemail.In addition to this, on January 11, 2025, while checking the vehicle's mileage for a complaint form, another notification appeared stating: "Engine Fault: Repair the Vehicle." This clearly highlighted that the vehicle is in critical condition and not safe for the road.For over six weeks, I have been trying to get Peter Vardy to address these serious issues, but their response has been appallingly inadequate. Their lack of support and accountability has left me dealing with a car that is completely unreliable and unworthy to be on the road.This ongoing issue has severely impacted my mental health, causing intense anxiety and depression due to the stress and financial burden of financing a dead car. Peter Vardy's failure to take responsibility has left me feeling helpless and frustrated.I strongly advise anyone considering purchasing a vehicle from Peter Vardy to think twice. Their customer service is non-existent, and they show no regard for the safety and well-being of their customers. Save yourself the stress, financial loss, and mental anguish by avoiding Peter Vardy altogether.#AvoidPeterVardy #TerribleService #UnreliableCars
Claim your business profile now and gain access to all features and respond to customer reviews.
Our vision is to create the world's best motor retail operation as measured by our partners, guests and communities in which we serve. We strive to provide excellent customer service and 9/10 of our customers said they would recommend us to their family or friends.
