Do not touch this company with a bargepole. Took a £99 deposit for my daughter to test drive a car and will not pay it back. Nearly a month down the line constantly getting fobbed of with promises of payment which never happen. No one calls back and any time I contact them, they are all "in meetings". Going to have to pursue this through small claims court it would appear.EditReceived the funds and had a call from the senior managing partner apologising for the service, which is accepted. He was keen to emphasise this was an individual error (which I don't doubt), however I spoke to many individuals in the dealership who could have resolved this and didn't. As such I have changed the rating from 1 to 2 stars.
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Our vision is to create the world's best motor retail operation as measured by our partners, guests and communities in which we serve. We strive to provide excellent customer service and 9/10 of our customers said they would recommend us to their family or friends.
