I placed an order in mid November 2024 and received order mid December. They sent me a notice regarding my “subscription” of which I did not sign up for. I notified them on 11/21 to cancel my “subscription”. They acknowledged it was cancelled. I received a second email 2 weeks later that they were charging me in three days for my next order (still hadn’t received my first order). After contacting them a second time they cancelled the “subscription”. Order eventually came, my dog loves them. Product, good. Service, needs work.
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