petheaven.co.za

2.6
2.6 Based on 17 reviews

We are the biggest Online Pet Store in South Africa, offering a selection of Dog Food and Cat Food, Toys and Accessories. We are focussed on making pet parenting easy through our monthly scheduled deliveries of your pet food, tick & flea medication and......

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KC81
Absolutely disgusting service

Absolutely disgusting service. My delivery was suppose to be delivered on 22/12/2022, I phoned on 23/12/2022 and they promised it would be delivered 23/12/2022. I cannot get hold of either Petheaven nor the courier Wumdrop. No one answers the Whatsapp messages or on the call centre.There is a reason I ordered the food for my cats, as their food was almost finished. Waiting 4 days for them to deliver and no one answers the phones or messages.I will never order from Petheaven again!!!!Empty promises of 1 day delivery or the next day delivery. You are inhumane to say the least!!!Pathetic!!!!!! I want a refund so that I can buy food for my cats that is starving!!!!!!

1
Date of experience: Dec 21, 2022

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Business Details

  • We are the biggest Online Pet Store in South Africa, offering a selection of Dog Food and Cat Food, Toys and Accessories. We are focussed on making pet parenting easy through our monthly scheduled deliveries of your pet food, tick & flea medication and...

  • language http://petheaven.co.za

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