2nd year with Sainsbury's pet insurance and never had a claim since owning my dog almost 4 years. My dog had some Pancreatitis and Gut health issues which required an emergency vet visit and some follow up tests. The claims were handled quickly, covered by the insurance without quibble and payments made promptly. Main reason for 4 stars vs 5 was that the online claims form was not very flexible. I had to put in two claims for the emergency vet and my normal vet and the forms treated it as if I had changed vets. Needs improvement to the forms to allow flexibility for emergency / holiday vets vs assuming you have changed vets.
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