Our beautiful Golden Retriever was quite suddenly taken ill with suspected pyometra two weeks ago. We immediately contacted the vet (it was 6.15pm in the evening) and explained her ailment. He said bring her right away owing to the symptoms we gave him. The vet examined Nell and scanned her, then went on to check her blood and urine. All okay. He said everything looked normal but he was still worried because of a raised temperature. We went away with antibiotics and advice to call if anything changed. The next day we contacted Sainsbury's Pet insurance and reported our problem. They liaised with the vets and the upshot was the claim was settled within days. Sainsbury's was very supportive and reassuring, and between them and our vets, the outcome was soon settled and Nell has recovered. Thank you again, Sainsbury's, it's good to know we can rely on your good service.
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