My wet feeder stopped functioning after approximately 6-8 weeks. I followed the troubleshooting steps provided, but they were ineffective. I contacted the support team via email and received a prompt response. They requested some photos of the issue, and after a few exchanges, they sent me a new power converter and cord, resolving the problem. I hope this fix lasts. I'm grateful for the assistance!
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Since 2019, Petlibro has designed products for the intertwined lives of pets and their people. From smart feeders with health insights to ultra-filtered automatic fountains and AI-powered cameras, our award-winning products are engineered to magnify the bond between your pet and you.
