Outstanding Customer Service Experience! I purchased the Dockstream 2 from a German online platform, and although it took a little while to arrive due to the holiday season, it was definitely worth the wait. My cat adored it, and the rest of us enjoyed it as well. It's user-friendly, has a fantastic app, and encouraged our cat to drink significantly more water. Unfortunately, after a few weeks, the charging stopped working, and it short-circuited when I plugged in the cable. However, after reaching out to the support team about the issue, they responded very quickly, and I received a refund, which I used to purchase a new Dockstream 2. Thank you once again for the excellent product and support!
Claim your business profile now and gain access to all features and respond to customer reviews.
Since 2019, Petlibro has designed products for the intertwined lives of pets and their people. From smart feeders with health insights to ultra-filtered automatic fountains and AI-powered cameras, our award-winning products are engineered to magnify the bond between your pet and you.
