This company stands by thier products! I purchased a wet food cat feeder about a year and a half ago, and use it most everyday to give my cat breakfast, keeps the mornings a little calmer! It worked flawlessly until last week. I contacted Petlibro through the app and they got back to me via email within 10 minutes. I did some troubleshooting steps and was able to send them video and screenshots of the issue, and they sent me a replacement unit. I was surprised since it was so far out from the purchase date, but then I saw the warranty is 24 months! I see this as a sign that the company believes in what they make and really care that it works. On top of the excellent product I can now unreservedly recommend purchasing from Petlibro because of the customer service.
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Since 2019, Petlibro has designed products for the intertwined lives of pets and their people. From smart feeders with health insights to ultra-filtered automatic fountains and AI-powered cameras, our award-winning products are engineered to magnify the bond between your pet and you.
