petlife.com

1.6
1.6 Based on 62 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
MA18
Poor handling of order failure

I purchased a specific brand/flavor of cat food - my cats are finicky like most. PetLife shipped a product that was different and cheaper than that pictured. At first I assumed I mis-ordered, and went back to the webpage for the product - nope, that is exactly what I ordered - and didn't receive. I contacted them, sending them a link to what was ordered and a different link to what was actually sent. 3 days later I received a response - 'that is what is on the website'. Umm, no. Then I went and looked - they changed the picture!If you order from them, screen shot everything.

1
Date of experience: Apr 27, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More